Every customer, every case, the whole team – in one place.

What you get

• Customers and cases per serviceBookings, complaints, corporate clients – each service with its own fields, stages and deadlines.
• “My day” for every agentTasks, callbacks and payments due today – in order, with reminders, even without internet.
• Calls with the customer fileWhen the phone rings, the customer, open cases and balance appear – from your call center or phone system.
• Roles that fit your teamAgents, supervisors and management each see only what concerns them – per branch.
• Payments, promises, remindersInstalments, payments and promises to pay – customers get reminders by email or WhatsApp.
• Targets, shifts and a team chatGoals per person or branch, shift planning, quality reviews and a chat that links customers and cases.